Payments & Pricing
We accept all major credit cards (Visa, MasterCard, Amex) as well as PayPal. We do not currently accept checks, money orders, bank transfers, etc.
A deposit of up to 75% of the final purchase price may be required for custom orders.
Safe & Secure Payment
Your credit card information will never be stored or accessed by Penny Dreads & Wigs!
All transactions are processed via Shopify Payments or Paypal, which are highly secure, PCI-compliant payment solutions that are reputable, trusted, and used by millions of people every day. Further, the checkout experience is secured via 128-Bit SSL encryption to protect your private data.
Shipping and Billing Address Verification
Orders may not be processed successfully if the address and information you have entered does not match exactly what your credit card or bank has on file. Please make sure you enter the correct billing address.
Please also ensure that you have entered the correct shipping address, as we are not responsible for orders that are sent to the wrong address when the address has not been entered correctly. The buyer will be responsible for any additional shipping charges if the wrong address is entered.
PennyDreads is a USA-based company operated out of Chicago, IL. If you are ordering outside of the US, your credit card company may charge a small ($3-$5) international processing fee. This fee is not charged by Penny Dreads & Wigs, but is charged by your bank for purchasing items outside of your home country. We cannot refund these fees as they are not charged by us. Please contact your bank or credit card provider with any questions about international transaction fees.
Please contact us if you have any questions!
Please note that we may charge state sales tax on orders sent to Illinois at the applicable tax rate for your county. These taxes are mandated by state governments and we do not benefit in any way from collecting the tax!